Due to COVID-19, usual processing and delivery times may increase. Thank you for your patience and understanding!

Each lighting is handcrafted in-house and have varying lead times

Orders ship from Los Angeles, California

For order quantities greater than 5 require, we suggest having a custom order created to provide a more accurate shipping quote and lead time

Orders outside the US are be subject to duties upon delivery

You may select your preferred payment method at checkout

We accept secure payments for both local & international customers via Credit Card or Debit Card, Shop Pay, Google Pay and PayPal

We accept all major credit cards: Visa, MasterCard, Discover, American Express

*Note that additional exchange fee may apply if your currency is other than US dollars

Due to COVID-19, normal processing times may increase

Lead time is generally 3-5 business days for order quantities less than 5 pieces and an additional 2-5 business days for USPS delivery (USPS is a bit delayed due to COVID)

For bulk orders and depending on stock levels, lead time ranges from 2 - 5 weeks

We ship domestically with USPS and UPS

If you have any questions regarding an order, please contact orders@humanhome.co

Due to Covid-19 restrictions and ​transit delays, we ​have stopped shipping internationally. We​ plan to  shipping internationally starting ​early ​next year

If you have any questions or concerns, please contact our support team info@humanhome.co

United States 2-3 Business Days (via USPS) & 3-5 Business Days (via UPS)

We try our best to ship orders as soon as possible. Once your package ships, you will receive a confirmation email with the tracking number

If there is any problem with your order, contact us immediately so we can do our best to assist you

To make changes or cancel an order, please contact info@humanhome.co

Once an order has shipped, we are unable to make changes

To check your order status, click on the following link: Track Your Order

We believe in quality because anything worth doing, is worth doing right.

If for any reason you are unsatisfied, you may return your purchase within 30 days of delivery. To be eligible for a return, your order must be in the same condition that you received it.

All shipping fees are nonrefundable.

As of December 2020, a return shipping fee of $8.50 will be deducted from the total refund.

Once your return is received and inspected, we will notify you. Following inspection a refund be initiated to the original form of payment within 5-7 business days, minus shipping fees. You will receive the funds within a certain amount of days depending on your card issuer's policies.

Click the link to start a return: Return Portal

We are passionate about creating quality products that do not create any unnecessary waste and get better with time. For the life of the product, if any part becomes non-functioning or defective, we will either repair or replace it. Our warranty doesn't cover damages caused by misuse or modifications, and does not cover cosmetic wear or consumables such as light bulbs

Shipping & handling will be the responsibility of the customer

If you have any issues with your item(s), don’t hesitate to reach out to info@humanhome.co and we will help to identify the problem and/or facilitate a replacement

Please provide a work email and/or include provide Instagram page to info@humanhome.co for more details

At this time we are not taking on custom orders less than 5 pieces

All custom orders would require us to create an draft Invoice for a more accurate shipping quote and lead time

Feel free to reach out to info@humanhome.co">info@humanhome.co for more details 

Depending on the light, we use a 7W LED bulb that is roughly 500 lumens

We recommend a maximum bulb wattage is 7W LED (60W equivalent)

At this time our lights are not smart bulb compatible. However we are in the process of resolving the size/weight issue

Our Homer - A Table Lamp offers a full-range dimmer option

Click the link for diffuser installation instructions: Globe Installation

We have replacement 5" and 6" diffusers available for purchase

We charge $10 for the 5" globe and $5 for shipping and $15 for the 6" globe and $10 for shipping

To place an order, please email info@humanhome.co">info@humanhome.co with your name, light model and shipping address so we can create an order for you

Our hardwired and wired lights are suitable for bathroom installations. We highly recommend that any hardwired light be installed by a professional. 

Sorry, at this time our studio is not set up for walk-ins or curbside pickup.

Humanhome Design Studio

818 North Spring Street

Los Angeles, California 90012

Due to limited operation, please email for quickest response

We try to respond throughout the day Mon - Fri 9am-6pm PST

General Inquiries

info@humanhome.co

Order Inquiries

orders@humanhome.co

Press Inquiries

studio@humanhome.co