Frequently Asked Questions

Browse Common Questions

Before You Order

What Forms Of Payment Do We Accept?

Delivery Delays

What Is The Order Processing Time?

How Do We Ship?

Do We Ship Internationally?

What Is The Usual Transit Time?

How Can I Make Changes To My Order?

How Do I Check My Order Status?

What Is Our Return Policy?

What Is Our Warranty Policy?

How Can I Create A Trade Account?

Do We Take Custom Orders?

How Many Lumens Are Our Lights?

What Is The Recommended Bulb Wattage?

Are Our Lamps Smart Bulb Compatible?

Which Lamps Are Dimmable?

How Do I Install The Globe?

Do You Sell Replacement Diffusers?

Can Our Lights Be Installed In A Bathroom?

Do We Have A Showroom?

Do We Offer Curbside Pickup?

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