FAQs

Questions & Answers

Before You Order

What Forms Of Payment Are Accepted?

When Will My Order Get Processed?

How Do We Ship?

Do We Ship Internationally?

What Is The Usual Transit Time?

How Can I Make Changes To My Order?

How Do I Check My Order Status?

What Is Our Return Policy?

What Is Our Warranty Policy?

How Can I Create A Trade Account?

Do We Take Custom Orders?

Are Our Lamps Smart Bulb Compatible?

How Do I Install The Diffuser?

Do You Sell Replacement Diffusers?

How Many Lumens Are Our Lights?

What Is The Recommended Bulb Wattage?

Do We Take Walk-In Customers Or Offer Curbside Pickup?

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