Due to COVID-19, usual processing and delivery times may increase. Thank you for your patience and understanding!

Each lighting is handcrafted in-house and have varying lead times

Order quantities greater than 5 require a custom order to be created in order to provide an accurate shipping quote and lead time

Orders ship from Los Angeles, California

Orders outside the US may be subject to duties upon delivery

You may select your preferred payment method at checkout.

We accept secure payments for both local & international customers via Credit Card or Debit Card, Shop Pay, Google Pay and PayPal.

We accept all major credit cards: Visa, MasterCard, Discover, American Express

*Note that additional exchange fee may apply if your currency is other than US dollars.

Due to COVID-19, normal processing times may increase

Depending on the product's lead time, usual processing time is 3-5 business days

We ship domestically with USPS and UPS

If you have any questions regarding an order, please contact orders@humanhome.co

At this time, we do ship internationally.  

If you have any questions or concerns, please contact our support team info@humanhome.co

United States 2-3 Business Days (via USPS)

We try our best to ship orders as soon as possible. Once your package ships, you will receive a confirmation email with the tracking number. 

If there is any problem with your order, contact us immediately so we can do our best to assist you.

To edit or cancel an order, please contact orders@humanhome.co

Once your order has shipped, we are unable to make any changes

To check your order status, click on the following link: Track Your Order

We believe in quality because anything worth doing, is worth doing right. If for any reason you are unsatisfied, you may return your purchase within 30 days of delivery.

How to return your order:

1. Email orders@humanhome.co to receive a pre-paid shipping label.

2. Place items in original packaging and drop-off at your local USPS.

We are passionate about creating quality products that do not create any unnecessary waste and get better with time. For the life of the product, if any part becomes non-functioning or defective, we will either repair or replace it. This does not cover cosmetic wear or consumables such as light bulbs. 

Shipping & handling is the responsibility of the customer. 

If you have any issues with your items, don’t hesitate to reach out to info@humanhome.co and we will help to identify the problem and/or facilitate a replacement.

Please email us with your EIN number, work email and/or Instagram to info@humanhome.co for verification

At this time we are not taking on custom orders less than 5 pieces

All orders would require us to create an custom Invoice for provide an accurate shipping quote and lead time

Feel free to reach out to info@humanhome.co for more details 

At this time, our lights are not smart bulb compatible

The size/weight issue is something we are in the process of resolving

Click the link for diffuser installation instructions: Globe Installation

We have replacement diffusers available

We charge $10 for the globe and $5 for shipping

To place an order, please email info@humanhome.co">info@humanhome.co with your name, light model and shipping address so we can create a checkout link for you

An Incandescent 60W bulb is equal to 500 lumens

An 5-7W LED bulb is equal to 500-700 lumens

Recommended maximum bulb wattage is 7W LED (50W equivalent)

From a traditional 40-60W incandescent bulb, 5W-8W LED bulbs are as equally bright

Sorry, at this time our studio is not set up for walk-ins or curbside pickup.

Humanhome Design Studio

818 North Spring Street

Los Angeles, California 90012

Due to limited operation, please email for quickest response

We try to respond throughout the day 9am-6pm PST

General Inquiries

info@humanhome.co

Order Inquiries

orders@humanhome.co

Press Inquiries

studio@humanhome.co

Text Support

(424) 296-1388

Voice Support

(323) 909-8007