Initiate a Return
by Maddy Robb
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We offer a return for refund within 30 days from the date tracking shows delivered. See our full return policy below or initiate a return.
We will always stand by our products and the precision that goes into them. If you have any issues with a product, please reach out to us.
- We offer a return for refund within 30 days from the date tracking shows delivered. All items must be in new and uninstalled condition. Any product that shows signs of wear, installation, or altered from its original condition will not be eligible for return.
- Defective or damaged items are only eligible for exchange for the same product on the original order, or store credit. Items eligible for refund will be issued to the original form of payment only or store credit will be provided upon request.
- Discounted products, including all orders placed using a promo code are not eligible for returns or exchanges.
- Refunds and exchanges are subject to a 15% restocking fee.
- Defective or damaged items are only eligible for exchange for the same product on the original order, or store credit. Items eligible for refund will be issued to the original form of payment only or store credit will be provided upon request.
- Returns are processed within 5-7 business days of receipt. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.