Each product page displays lead time information to prepare and process your order. This is an estimate from when an order is placed until the item is ready to ship from our design & manufacturing facility in Glendale, California.
Transit time for US orders is usually between 3-7 business days for standard shipping. Once a package ships, you will receive a confirmation email with the tracking number(s).
If there is an issue with the order, please contact us immediately so we can assist you. For time sensitive deliveries, please reach out to: info@humanhome.co
International Shipping - We currently ship to Canada and Mexico. All international orders are subject to local taxes and duties fees and are the responsibility of the purchaser. If you have any questions, please feel free to contact our support team: info@humanhome.co
If you are not completely satisfied with your Humanhome purchase, for any reason, we will offer you a return and refund within 30 days from receiving your order. The item(s) must be in new and unused condition. We reserve the right not to accept any return if the product shows signs of wear or has been used or altered from its original condition in any way, or, as an alternative, may reduce the amount of any applicable refund or exchange accordingly. Returns outside this timeframe may be accepted at our discretion and may only be refunded as a store credit.
All shipping costs are non-refundable and deducted from total refund. A flat charge of $8.50 will be deducted for pre-paid return labels.
Your return will be processed within 5-7 business days of receipt. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.
To request a USPS pre-paid return label and begin the return process visit:
We are passionate about creating quality products that do not create any unnecessary waste and get better with time. We offer 3 year full warranty. The Warranty covers, and is valid only for, flaws and defects in the manufacturing or workmanship of the product. If any part becomes non-functioning or defective, we will either repair or replace it. Our warranty does not cover damages caused by accidents, misuse, modifications, and does not cover globes, cosmetic wear or consumables such as light bulbs. Shipping & handling will be the responsibility of the customer.
To be eligible you must be the Original Purchaser and have a valid Proof Of Purchase. The Warranty is not transferable to subsequent purchasers. You must have purchased the Products directly from humanhome.co and be located within the continental United States.
If you have any issues with your item(s) or would like to begin a claim, don’t hesitate to reach out to info@humanhome.co
Once your package has shipped, you will receive an email with a corresponding order number and tracking updates. Real time information on your order can be found here:
