Humanhome 30-Day Return Policy
If for any reason you are not completely satisfied with your purchase, we offer a return for a refund within 30 days of the order's fulfillment.
Initiate a Return
Read our full policy below:
- We offer a return for refund within 30 days of order fulfillment. This is the date you receive the tracking details.
- All items must be in new condition and uninstalled. Any product that shows signs of wear, previously installed, or altered from its original condition will not be eligible for return.
- If an order is received damaged, initiate a return as soon as possible. Once an order is outside the 30-day return period, it will no longer be eligible.
- All eligible orders will receive a prepaid return shipping label. Please note you must take the package to an authorized drop-off location; pick-up service is not included.
- Returned items must be sent back using the original retail/shipping boxes and include all supplied materials. Any return received outside the conditions of our return policy will not be eligible for a refund.
- All shipping costs are non-refundable and deducted from the total refund. A flat charge of $8.50 will be deducted for each pre-paid return label.
- Returns are processed within 5-7 business days of receipt. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.