We are passionate about creating quality products that do not create any unnecessary waste and get better with time. We offer a One-Year Limited Warranty on our products. Read our full policy below:
- During the One-Year warranty period, we will repair or replace any defective product that occurred due to a manufacturing defect.
- This warranty does not cover damages or malfunctions caused by mishandling, incorrect installation, or modifications, and does not cover cosmetic wear, or consumables such as light bulbs.
- Damaged shades and globes must be reported to our customer service team within 7 days of delivery. After 7 days, if no damage has been reported, the customer is responsible for purchase of any shade or globe replacement.
- To be eligible for a warranty claim, the product(s) must have been purchased directly from humanhome.co and be located within the continental US.
- All shipping & handling fees are the responsibility of the sender.
If you have any issues with your product(s) or would like to begin a warranty claim, don’t hesitate to reach out to email@example.com