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WARRANTY

We are passionate about creating quality products that do not create any unnecessary waste and get better with time. We offer a One-Year Limited Warranty on our products. Read our full policy below:

  • During the One-Year warranty period, we will repair or replace any defective product that occurred due to a manufacturing defect.
  • This warranty does not cover damages or malfunctions caused by mishandling, incorrect installation, or modifications, and does not cover cosmetic wear, or consumables such as light bulbs. 
  • Damaged shades and globes must be reported to our customer service team within 7 days of delivery. After 7 days, if no damage has been reported, the customer is responsible for purchase of any shade or globe replacement.
  • To be eligible for a warranty claim, the product(s) must have been purchased directly from humanhome.co and be located within the continental US.
  • All shipping & handling fees are the responsibility of the sender. 

 

If you have any issues with your product(s) or would like to begin a warranty claim, don’t hesitate to reach out to support@humanhome.co

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