At Humanhome, we take immense pride in crafting each luminaire by hand, right in our in-house workshop. This dedication to quality and craftsmanship means that each piece has its own unique journey from creation to delivery.

Lead Times
• Estimation: Each product on our website displays an estimated lead time. This is calculated from the moment your order is placed to when it is ready for shipment. Please note that these are estimates and can vary based on the unique nature of our handcrafted products.
• Order Confirmation: After your order is completed, you will receive a confirmation email. This email will include a link for you to access updated tracking information for your shipment.
Shipping Carrier
• Domestic Orders: For all orders within the United States, we utilize UPS as our shipping carrier.
• No Saturday Delivery: Please be aware that Humanhome does not offer Saturday delivery.
Transit Times
• Exclusions: Our transit times do not include Saturdays, Sundays, or holidays.
• Estimated Transit Times by Region:
• California (CA): 1 - 2 days
• Oregon (OR): 2 - 3 days
• Texas (TX): 3 - 4 days
• Florida (FL): 4 days
• New York (NY): 4 days
• Maine (ME): 5 days
Tracking Your Order
• Shipment Notification: Once your package(s) have been dispatched from our Los Angeles location, we will send you one or more emails containing your tracking information.
• Order Status: You can track the progress of your delivery at any time by logging into your account and viewing 'My Orders'. Log in here.
Contact Us

International Shipping

International Shipping Process
• Carriers: For international orders, we partner with reliable global shipping carriers. The specific carrier will be selected based on the destination country to ensure the best possible service.
• Shipping Rates & Times: Shipping rates and transit times vary depending on the destination country. These details will be provided at checkout.
Duties, Taxes, and VAT
• Value-Added Tax (VAT): For orders shipped outside the United States, the Value-Added Tax (VAT) is not included in our pricing. VAT, if applicable, will be charged separately by the destination country.
• Local Taxes and Duties: Please be aware that international shipments may be subject to local taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the recipient.
• Compliance with Local Laws: All applicable customs, import duties, fees, taxes, and any other charges are the responsibility of the customer (even if you refuse any shipments upon delivery). Customs policies vary widely from country to country; please contact your local customs office for more information.
Tracking International Orders
• Shipment Confirmation: Once your order has been shipped, we will send you an email with the tracking information. You can use this to track your package's journey to its destination.
• Account Tracking: Additionally, you can track the status of your delivery by viewing 'My Orders' in your account on our website.

If you have any questions about our shipping policy or need assistance with your order, please do not hesitate to contact us. Our team is dedicated to ensuring that your experience with Humanhome is as seamless and enjoyable as the craftsmanship of our luminaires.