All hardwired or surface-mount luminaires are UL Certified for USA and Canada.
Plug-in luminaires or portable luminaires is not UL Certified.
All Surface-mount and Plug-in Luminaires are not damp rated.
Custom orders require a minimum order of 10. A request can be started by reaching out to our trade support at: firstname.lastname@example.org
We are constantly redesigning and updating our catalog. If you are not seeing a past product, it has been discontinued.
As we design and manufacture all of our lighting fixtures, we do relaunch an updated design to an original. If you would like to make a bulk order of a discontinued design, reach out to our trade support at: email@example.com
We may release an updated version in the future, but at the moment we have taken a pause due to the copying and stealing of our images, imitation sites, etc.
CARE & MAINTENANCE
To ensure the longevity and pristine appearance of your Humanhome fixtures, it is recommended to adhere to the following care guidelines:
- To address dust and ensure light cleansing, utilize a soft, damp cloth to delicately pass over the surface. Promptly follow this action with a dry cloth to re-establish its finish.
- Refrain from employing abrasive or acidic domestic cleaning solutions.
- For optimal preservation, shield the product from direct sunlight and excessive heat. Additionally, it is prudent to distance it from moisture, grease, and impurities.
We use a high temperature engineered polymer that has been carefully considered for its light emission properties and its sustainability profile. It is waterproof, durable and creates minimal waste during the manufacturing process.
SHIPPING, TRACKING & ORDERING
If you are able to complete your order, we ship to your region. If you are unsure, reach out to a team member at firstname.lastname@example.org
If you order has not shipped - log into your account to change shipping details.
If your order has shipped - We are unable to make any changes to the delivery address. However, you can contact the carrier directly to see if they can update the address or redirect the package to a pickup facility.
If tracking has not moved from its location for several days, reach out to a team member by using the contact form below or emailing: email@example.com
RETURNS, WARRANTY & REPAIRS
Once your return is received, it will be reviewed and processed within 5-7 business days. Please note that refunds can take up to 10 working days to show on your account.